Yes, this is completely normal at first, as it indicates that the product has been recently manufactured.

It depends on the product. For example, pillow prices range from 7 JOD to 45 JOD. You can check all prices in our store.

Doctors recommend them for people with disc issues in the back and neck, as they conform to the neck’s shape and provide extra comfort by absorbing pain.

It depends on the filling type. If the product contains memory foam, it should never be washed, as this may cause damage. However, if the filling is microfiber, it can be washed as often as needed without any risk of damage, clumping, or flattening.

The pillow will remain intact without clumping or flattening, and it can be washed along with its cover safely.

No, our products are designed with high quality to ensure they do not clump or flatten, even with long-term use.

At Point Comfort, we are committed to providing our products at the highest quality standards, whether through our official store or our retail partners. Our prices reflect the true value of the product, including premium materials, precise manufacturing, and guaranteed comfort and performance.

When purchasing directly from Point Comfort, customers enjoy a complete experience, including personalized consultations, official warranty, and after-sales support, ensuring they get the best product with the best service. Maintaining a consistent price with the market also ensures fair competition and supports our distribution partners.